Effective Date:06/27/2024
Yoyo Braids and Salon (“we”, “us”, “our”) is committed to delivering products purchased through our website promptly and efficiently. This Shipping Policy outlines our shipping procedures, timelines, and related information.
1. Shipping Zones
We currently ship to addresses within [list specific geographical areas or countries where you ship].
2. Processing Time
- Products: Orders are typically processed within [number] business days upon receipt of payment. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Timelines
- Standard Shipping: We offer standard shipping options such as [carrier names] for domestic and international orders. Delivery times may vary depending on the destination.
- Expedited Shipping: Expedited shipping options are available at an additional cost. Delivery times and carrier options for expedited shipping will be displayed during checkout.
4. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the package, as well as the shipping method selected. Rates will be displayed during the checkout process.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
6. Shipping Restrictions
- P.O. Boxes: We do/do not ship to P.O. boxes.
- International Shipping: Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs regulations.
7. Order Changes and Cancellations
Please contact us immediately if you need to make changes to or cancel your order. We will do our best to accommodate your request, but orders that have already been shipped cannot be modified or canceled.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us promptly to arrange for a replacement or refund. We may require evidence of the damage or loss before proceeding.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at infor@yoyobraidsandsalon.com